Skip to main content

Roles, Duties And Responsibilities Of A Business Owner And Manager

Small businesses need time to get established. The effort that goes into making a small business transform into a large enterprise is not easy. The contribution of the business owner and manager is crucial. They are the directors of the employees and correctly lead the business. So, it is vital to understand the on-job responsibilities and all other unsaid duties that every business owner and manager is expected to perform. 

Is there a specified boundary for small business owners?

The answer to this question is tricky. Why? Because the practicalities of the business conditions, operations and size matter in defining what the roles are. A small business owner may have to perform anything and everything to run the business. In contrast, the owner of a large-scale business may only supervise certain business areas. 

So, it is tough to define the roles and responsibilities of a small business owner or manager accurately. But you can always derive an outline or overview of the on-job responsibilities and areas of action for the owners and managers. 

Responsibilities of a business manager 

A business manager is the business administrator and supervises the activities of the employees. The manager is responsible for increasing the efficiency of the employees. Besides developing core-business strategies and planning the implementation steps to achieve the goals, the manager also plays a pivotal role in other business aspects. 

  • A manager actively helps in setting goals and objectives for the business.
  • A business manager plans and deploys the resources to help in implementing the plans into action.
  • Coordination and supervision are two key-activity areas of a business manager to bring out the best productivity. 
  • Derive plans and strategies to improve the efficiency of the employees working in the company.

Besides these, a business manager needs to evaluate the existing business operations and give constructive feedback. A manager in a small business also needs to adhere to the regulations and legal norms, as there may not always be a separate department to review the compliances. 

The Defined Duties And Job Roles For Small Business Owners

A small business owner needs to divide their working schedule and prioritize the different areas that need their immediate attention. Overviewing all the responsibilities and duties, it seems a troublesome task to manage them all. But, with the right management skills, a business owner can manage the following duties conveniently. 

  • Strengthening the company for future development: A small business owner or entrepreneur is the captain of the business and decides the course of development. Future expansion, planning and everything depend on the analyzing power and vision of the business owner. The owner decides the best path to follow to upscale the business and develop a strategy for operations. 
  • Managing the employees and recruitment: For small businesses, developing the company’s strengths is a crucial task. It depends on recruitment and employee management. The owner acts as the HR-department supervisor in structuring the best ideas for ensuring optimal productivity. Thus, if you are a small business owner, you have to perform most of the duties that are usually the task of the HR manager – 
    • Designing employee policies
  • Payroll structuring and recognition programs
  • Managing workplace safety and staffing
  • Designing employee benefits and welfare programs
  • Taking care of financial matters: Business owners during the initial stage of developing their small business into a large enterprise have to oversee the finances. They supervise the fund management to ensure optimal utilization of the limited resources. 

Starting from finding investors to how to utilize the funds, the business owner manages it all. A small business owner also plans the budget and keeps the account records to ensure transparency in all financial transactions.

  • Analysis, planning and decision-making: All business decisions are taken by the business owner or manager. In small businesses, the owner performs the duties of the business manager and thus sets the goals for operation and business expansion. They help in creating a plan that will help in generating the best revenue and profits in the long run. 
  • Planning and strategy for business: Business operation requires proper planning and strategy. Deploying resources and assigning separate tasks to the employees is also a part of the duties of the owner. Besides that, analyzing the best market strategies and competitor moves is an essential job that the owner needs to perform diligently. It is the only way to stay one step ahead of the competitors and cope with the dynamicity of the business operations. 
  • Daily monitoring and operation: Checking on the employee performance, operational productivity and efficacy of the operation strategies on a day-to-day basis are also responsibilities of the owner. It helps the business owner stay proactive about the shortcomings. They can easily recognize the operational risks.
  • Marketing decisions and sales strategies: A business owner is also responsible for creating marketing strategies for sales increment. Small businesses do not have sufficient funds to manage the need for maintaining a separate department to review these business aspects. Hence, the owner has to meet the responsibilities and develop marketing plans for boosting sales. 
  • Supervise customer services and policies: Ensuring an overall satisfactory customer service experience is also a duty of the business owner in a small enterprise. From developing client-oriented service policies to reputation management, a business owner has to cover it all. 

A blend of all that matters in running the business

All the discussed duties and responsibilities of a manager of a business or the owner require a clear vision that aims at resolving dynamic problems arising in the operations. Communicating with employees to ensure the best working environment for them to review the ways to amplify the sales, everything depends on how well you can blend all the responsibilities and carry them out efficiently. 

Closing note – Work on and in the business.

Work for the business and as part of the business to grow the small endeavour into a large-scale enterprise. Every responsibility of the business owner or manager is crucial for growth and needs a diligent approach. Do what the business necessitates and put your efforts to transform your business into a reputable brand in the long run. 

Leave a Reply