Communication in the workplace is a crucial aspect that helps in improving the productivity of the employees. Implementing the best communicating steps allows the employees to open up and get more focused on their work. Workplace engagement is an efficient way to align all the employees to a business goal and yield the best outcome. Thus, communication and mediums of non-verbal communication in the workspace are considered the success keys in the long run.
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Understanding communication channels in the workplace
How are workplace communication channels different from other communication ways? The communication channel creates the medium through which the employees in the organization interact with one another. There can be different types of communication channels in a workplace, and they are highly effective in creating a healthy workspace. It impacts the employee directly and helps them get on board with the business goals. Better communication channels allow employees to ensure a smooth flow of information and thus encourage productive workplace collaborations.
Different types of communication channels
Broadly, there can be three types of communication in a workspace. Formal, informal and unofficial. In the case of formal communication, there is mostly an exchange of information about the organization and the business goals. Formal communication methods can be annual reports meetings, company-wide communication forums, board presentations and many more.
Informal and unofficial communication are usually among the employees that may or may not involve organization topics in the discussions. Workplace communication strategies and channels mostly focus on formal discussions. There can be more than one way of discussing through a formal communication channel –
- Face to face
- Digital conferences
- Phone conferences
- Email communication
- Text-based communication
- Workspace chat platforms
Each communicating channel is crucial and is suitable for unique information exchange. Thus, every organization must put optimal focus on developing their communication mediums and ensure the best working environment for all.
The impact of digital evolution on communication
The impact of digital mediums and communication channels has been positive and played a role in improving the flow of information among colleagues. It has become easy to get connected to a colleague in the workspace through online platforms. Especially in the pandemic, the digital mediums of communication have helped employees stay connected and aligned with the business goals.
Non-verbal communication in the workplace
Non-verbal communication in a workplace is more important than you can imagine. It is organic and helps in creating a comfort zone. Non-verbal communication ways can be of many types – eye contact, facial expressions, gestures, handshakes, and even body posture. It helps understand how the person is processing the information and responding.
Is it significant for workplace productivity?
Non-verbal communication is essential for employee to employee and employee to management. For example, the employer’s positive facial expression and confident eye contact with the employees can do wonders in impacting the productivity of the workforce. It creates an organic connection and boosts the employees to work better. Non-verbal communication ways are excellent for creating positive workplace energy.
Few tips with non-verbal communication
- Maintain strong eye contact as it helps grow trustworthiness between employees.
- Pay attention to the speaker and maintain a positive facial expression with occasional nodding.
- Be confident and ensure sending a positive vibe through your gestures and handshakes.
- While communicating through non-verbal ways, employers must maintain a confident attitude that conveys productive energy across the room.
Communication is a significant pillar of strength – Why?
There is no better way than interaction and communication to help people get focused on a single task. You can make every employee boosted with productive energy only through the right communicating ways and approach. It also helps develop a transparent, confident and healthy workspace for everyone.
A step to building a team
Better communication leads to the development of a better team. The positive exchange of information across the room encourages the employees largely. Employees can bond better and work as a team. Verbal and non-verbal communication mediums are both crucial to nurture a team dynamic.
Avoid misunderstandings in the workplace.
Listening to what an employee has to say about a matter is one of the most vital tasks of being an HR professional. It eliminates the chances of workplace conflicts and misunderstandings. If an employee can approach the authority or their colleagues to discuss any matter clearly, misunderstandings and internal conflicts never arise. It promotes an assertive workplace atmosphere, generating better productivity from every employee.
Clarify information with communication
If you are in-charge of the HR department of an organization or the employer of a small business, ensuring utmost clarity in information flow depends on you. The way you communicate helps resolve the doubts that may arise among the employees regarding the rules and regulations in the workspace. In fact, it is also an effective tool to improve internal brand perception among the workforce.
Promotes creativity in the workplace
Creating proper communication channels and encouraging employees to interact over the formal communication platforms help nurture innovative ideas in business. Everyone is aware of the significance of innovation and creativity in a workspace. Without formative communications, channeling creative ideas in the correct direction is impossible. Encourage workspace communication in more than one way, with or without the help of digital solutions.
Software solutions for workplace communication
Stimulate employee motivation and productivity with the new-age communication software solution specially designed for businesses and organizations. Small, medium and large enterprises can utilize the different solutions available with digital tools like – social intranet software, private and group messaging chat tools for workspace, project and task management interactive software, internal blogs and videos, and many more. The options are many, but it depends on the management how they utilize the communicating channels to boost the workplace and productivity.
Final note – Get one step closer to a healthy and productive workspace.
As an employer or HR manager, you have to reflect positive energy through your communication ways. You can take assistance from professional guides or acquire tips by reading up on the best workspace communication habits from the internet. Develop workspace energy that encourages everyone to take one step ahead to reach the business goals.