Skip to main content

What will be the impact if E-card pending by the insurance and how it will get resolved at the time of claim?

QuestionsCategory: Group Health InsuranceWhat will be the impact if E-card pending by the insurance and how it will get resolved at the time of claim?
default avatarPlan Cover Staff asked 3 months ago

1 Answers
default avatarSrinivasan Mahadevan Staff answered 3 months ago

If e card is pending with Insurance and TPA it will get impacted at the time of cashless claim if any insured person required cashless claim in that case hospital will ask for the e card to get cashless process done.If e-card is not shared and insured need claim till such time, to avail cashless hospitalization you need to display the employee ID card to the empanelled network hospital and mention your Employee ID on the pre authorization form before the treatment starts. You need to contact with your service provider or TPA who will assist you to get the treatment done without the e-card.

Get Your FREE QUOTE